Complaints

Here you will information on our complaints procedure. 

Click the blue text to view the document.

The Complaints Flowchart contains details of the process involved when a complaint is made.  
   
Please read our Complaints Policy for further information.  
   
The Complaints Booklet can be printed in a leaflet form for future use.  
 

Full details on how to contact us can be found on our Contact Us page.